Due to COVID-19, we have made some changes to our policies and amenities, including limiting our Shuttle service to keep guests safe. Please check with the hotel for the most up to date information or view our COVID-19 updates online


Best Western Plus Travel Hotel Toronto Airport Reservations Policies

We’re here to make your travel plans as stress-free as possible, which includes making it easy to quickly and easily book your stay online or by phone with our toll free reservations line at 1-866-459-1234.

Feel free to contact us to inquire about room rates and availability or to learn more about our reservation policies.

Best Western Plus Travel Hotel Toronto Airport Reservation Policies

  • Check-In time is any time after 2PM (Early check-in requests can be accommodated when available and may require an early check-in fee)
  • Check-Out time is 11:00 AM (Late check-out requests will be accommodated when possible and may require a late check-out fee.)
  • This property considers guests aged 12 and under, at time of travel, to be children. Children will stay free in the same room as a paying adult when using existing bedding.
  • Please advise the exact number of adults & children when making your reservations
  • Minimum check-in age is 21

Deposit Information

  • A valid credit card must be presented at check-in.
  • You may pay by credit card, bank card, cash, travelers cheques, or Best Western Plus Travel card. If paying with Best Western travel Card, you must present it to Front Desk Staff at time of check in.
  • A valid credit card is required to secure your reservation. The Best Western Plus Travel Hotel Toronto Airport will pre-authorize the credit card the day of arrival (except for specially discounted prepaid reservations).
  • If we are unable to secure a pre-authorization on the credit card, the hotel reserves the right to cancel the reservation.

Printable Forms

Click here to download the 3rd party credit card authorization form
Click here to download the release invoice of past stay authorization form

Cancellation Policies

  • Cancellation policy is before 4:00pm the day of arrival unless specified otherwise on your confirmation (some prepaid or special group rates).
  • Please retain the cancellation number you will be given for your own records. No adjustments will be made without a cancellation number.

Extra guests

  • All room rates are based on single or double occupancy (except government per diem rates).


  • Baby cribs are complimentary and subject to availability

Free Overnight Only Parking

  • Free Overnight Parking is available only during your stay.
  • Long Term Parking options are available but charges apply. We offer Park and Jet Packages at our hotel and the rate will be quoted to include parking fees. If booking through a Third Party (online) Website you may use our Long Term Parking (if space permits) but a fee of $75 plus tax will be charged at the hotel for each week (or part of).

Airport Shuttle Pickup from Toronto Pearson International Airport (YYZ)

  • Shuttle service
  • To Book Pick up: After collecting your baggage, please call the hotel directly at 416-620-1234 / 416-620-6805 or use the courtesy airport phones in Terminal 1 & Terminal 3. Luggage restrictions: 01pc unaccompanied baggage + 01pc carry-on per adult. Extra baggage chargeable.
  • To Book Drop off: Please schedule with the hotel Front Desk agent, one day prior to your departure or at check-in if you depart the next day.
  • Note: Shuttle is not available for car rental pick up and drop off/baggage claims, or for any other purposes.


  • Please contact us directly for any special requests at 416-620-1234.

Pet Policy

  • Sorry, no pets allowed.